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Healthinsurance.com Gauges Virtual Healthcare and Telemedicine Use During Coronavirus Pandemic

virtual healthcare and telemedicine during coronavirus pandemic survey

The cost of healthcare still remains a factor for many Americans during the Coronavirus pandemic, according to a recent virtual healthcare survey by healthinsurance.com, our direct-to-consumer website.

The telemedicine survey found that 39% of respondents would think twice about seeking Coronavirus medical care due to cost. But more Americans may turn to virtual healthcare options like telemedicine to avoid the waiting room and potentially cut their healthcare expenses.

Why use telemedicine during COVID-19?

Now more than ever, the CDC recommends getting virtual healthcare for non-emergency health conditions. Telemedicine users have 24/7 access to virtual healthcare, which can be a time-saver that keeps people safe from germs and the exposure to COVID-19.

Telemedicine connects patients with medical professionals via phone or video chat technology. These online doctors can assess, diagnose and treat patients for things like common colds, the flu, skin conditions, and sinus infections.

The silver lining of the healthinsurance.com survey is that 63% of respondents are willing to try virtual healthcare and use telemedicine during the Coronavirus outbreak. Still, only 21% of respondents had actually tried it.

These survey results were gathered via an online poll of more than 1,000 Americans between the ages of 18 and 64. The telemedicine poll was conducted from March 20, 2020 to March 23, 2020.

Virtual Healthcare and Telemedicine Surveys

Healthinsurance.com has conducted a series of coronavirus and telemedicine surveys to dig deeper into generational usage and attitudes toward virtual healthcare and the coronavirus pandemic.

In a recent multigenerational survey, healthinsurance.com gained some interesting insights from the respondents. One highlight worth mentioning: At 51%, Gen X had the highest telemedicine usage during COVID-19, followed by 46% of our Baby Boomer respondents. 

Virtual Healthcare and Telemedicine Surveys

Healthinsurance.com has conducted a series of coronavirus and telemedicine surveys to dig deeper into generational usage and attitudes toward virtual healthcare and the coronavirus pandemic.

In a recent multigenerational survey, healthinsurance.com gained some interesting insights from the respondents. One highlight worth mentioning: At 51%, Gen X had the highest telemedicine usage during COVID-19, followed by 46% of our Baby Boomer respondents. 

Multigenerational survey generational perspectives on Coronavirus infographic

What is telemedicine?

Telemedicine connects you with virtual doctors who can diagnose and treat your non-emergency medical conditions, including:

  • Allergies
  • Asthma
  • Behavioral and mental health services
    • Anxiety, Bipolar Disorder, depression, panic disorders, stress management, and more
  • Common cold
  • Fever
  • Flu
  • Men’s health issues
  • Nausea and vomiting
  • Pink eye
  • Sore throat
  • Skin conditions
    • Acne, eczema, hives, rashes, warts and more
  • Sinus infections
  • Women’s health issues

These online doctors can also prescribe medications for certain conditions and submit the order to your pharmacy of choice.

Telemedicine doctors are board-certified doctors who live in the United States and are licensed to practice in your state.

Telemedicine doctors require the same education, testing, and credentials as your in-person doctor, so you’ll always get proper medical advice on your non-emergency medical condition.

For more information about virtual healthcare and telemedicine, visit HealthInsurance.com.